Drowning in a sea of paperwork? Our team are trained for speed and accuracy, and we will readily take on board typing for all clinical and medicolegal correspondence as well as digital and analogue transcription services. We are nearly a paperless office: Patient records are all saved electronically, safe and secure. We understand the importance of Data Protection and we are all GDPR trained. Your secretary is fully trained in a variety of practice management systems and will utilise all their knowledge to run your practice effectively and efficiently.
Diary maintenance can sometimes be a pain no matter how organised you are. Wouldn’t it be nice to let someone else take over? We take great pride in ensuring we provide a smooth-running practice paying particular attention to bookings, whether these be clinical or theatre appointments. We appreciate the need to maximise your time if your practice extends to several hospitals, and always welcome a catch-up call during your driving time! We have great relationships with a vast number of hospitals and work well with them to provide efficient service in preparation for your clinic and theatre slots. Appointment reminders can be sent to patients electronically to ensure minimal DNA appointments and any upfront consultation fees can be collected. Scheduling conflicts? They could soon be a thing of the past.
The heart and soul of any practice are the patients and how we interact with them; telephone and email contact for enquiries from patients, GPs, colleagues and clinics/Hospitals you practice from. Our secretaries are all proficient in the use of most software packages, and would be delighted to discuss the specific benefits of each of any system if you are starting out in private practice and are looking for support in setting up your practice.