Infocall is a full service Business Process Outsourcing (BPO) company providing a broad range of BPO solutions supported by our multilingual culture, Our work friendly eviroment promotes personal and professional growth keeping our employees engagded and motivated, maintaining a positive edge which is reflected in every interaction Whatever is the nature of your business we offer workable and customizable services that will allow you to focus on your core scope while your customers are being pampered.

Contact Us

  • Phone : +30 211 101 9600
  • Email : sales@infocall.gr
  • Web: www.infocallgreece.com


As a high-performance team, Infocall brings cost-effective, quality solutions backed by leading edge technology and human engagements.

Our ultimate goal is to deliver the very best in customer experience and first-time query resolution.  As our client, you can look forward to a proactive and innovative BPO partner in Infocall, where exceptional customer service, innovation and continuous improvement are entrenched philosophies

 

We have  diverse experience in handling and managing multiple  outsourced services , having the ability to be flexible to clients requirements while suggesting trending best practices

 

Customer Support

Amazing customer service is essential to all businesses, big or small. Attract new customers and keep your existing ones satisfied! Contact us today for a free Quote!

Back office

How important is it to focus on the things that are really important? Stop doing repetitive tasks that consume so much of your time, and outsource these tasks to Infocall! 

Real Estate

How important is it to focus when your showing property? InfoCall can manage all your pre - post call, scheduling and calendar 24/7 to give you the freedom to do so!

Outbound sales Camapaings

Get the most personalized , flexible & expertise team to organise and boost your sales! Our implementation team will assist you in selecting the correct technology to suit your campaign

Chat Support

Live chat maximizes productivity and increases sales. Infocall assists you Businesses to be more competitive. Live chat is not only great for the customer experience, but it is also much cheaper to implement than phone or email support. Live chat support increases sales and contributes to higher levels of customer satisfaction

Hospitlity and tourism

Looking to Outsource to existing expertise to reduce costs and  allowing you to focus your core business?  From IT, reservations and loyalty programs, all  these roles are performed in real time improving customer retention

Virtual Assistants

Is your businesses aiming for low-cost high quality assistance without a need for office space rental? Infocall provides you virtual assistants who could provide you various professional services from a remote location

Hotel & Accommodation

Looking for a BPO that understands your customers´ expectations better than anyone else. to ensure that your customers get the elite first impression? Infocall is a family of well trained professionals, committed to providing you and your customers with the best service.
 

Shared services

Infocalls Shared services solutions, offers your bussiness a reduction in operational costs,  Improvement in organizational struture by introducing custom software and hardware to streamline your operation.

Contact us to customise your support

Healthcare, SupportStartup, Inbound Call Center, Outbound Services Outsourcing, Pre-Sales Support, Shopify Customer Service, Answering Services for Small Businesses, Back Office Services, Virtual Answering Services, IT Customer Services, Retail Customer Service, Sales Call Center Outsource,  E-mail Support,  Bilingual Answering Service, Tech Support Call Center, Inbound Call Center Service, Inbound Sales Call Center, Help Desk Services24/7,  Call Center Virtual Call Center,  ServicesB2B Call Centers,  Order Taking Service

 

 

 

 

Social Media & Review Pages Support

Does your company have a Facebook, Instagram twitter or other social media or review page? How fast does your team respond to possible negative positive feedback ? Are you delaying in responding to inquiries?

Our team at InfoCall  can not only manage these social media sites for you, but correctly reply and channel these communications to the required stakeholders in a timely fashion.

Our social networking strategists focus on addressing all customer feedback according to your companies philosophy using the latest best practices. We promote the important products and services that you offer, whether you want a professional tone,  or a fun and empathetic interaction, our strategists  can deliver!